PAYMENTS AND SHIPPING

SHIPPING

Once you complete the purchase process on our website, we will prepare your package for shipment; each of our accessories is packed and shipped with great care. The following shipping options are available:

CONSIDERATIONS:

• Business days are Monday to Friday from 12:01 am to 11:59 pm. Saturdays and Sundays are not considered business days.
• For express shipping, if your order is placed before 12:00 pm (noon), it will be shipped the same day; if your order is placed after the indicated time, it will be shipped the next business day.
• Shipments depend on our shipping providers, who in some cases do not offer express shipping to all locations. Should this be the case for your order, a member of our staff will contact you to notify you and give you the option to change to regular shipping.
• Shipping times may vary depending on your location and the shipping company; you can track your package by checking the tracking number that we will send to your email.
• Once the package is collected, the merchandise is the responsibility of the shipping provider. If you have questions about the progress of your package, you should contact them.
• In the event that any of the accessories arrive in poor condition, you may carry out a return process by following the steps indicated in our RETURN POLICY. If you have any questions about your order, write to us at contacto@aurummexico.com.

PAYMENT METHODS

We want to offer you a quick and easy shopping experience, which is why we accept different payment methods such as:

• PayPal
  
• Visa
• MasterCard
• American Express
• Transfer/Deposit
  

Payment can be made during the checkout process, where you can also verify the amount to pay, the products ordered, and confirm your payment.

Payment Policies

AURUM JEWELRY STORE will send you confirmation of your purchase via email. AURUM JEWELRY STORE reserves the right to request official documents from its customers as a means of validation in the process of purchasing products through the Site.

The order number assigned when performing the transaction on the Site does not imply acceptance of the transaction. In case of any problem with your order, it will be communicated to you by email or by telephone.

INVOICING

If you wish to invoice your purchase at AURUM JEWELRY STORE, it is possible.

You only need to send us an email to contacto@aurummexico.com with your tax information and your order #*, and that's it; we will send you your invoice as soon as we process it in our system.

* Order #: This is the order number that arrives in your email when making a purchase with AURUM JEWELRY STORE, or you can also see it in "My Orders" within your account on our website.